// PRIVACY POLICY //

Last Updated: 23 DEC 2025

Our Commitment

This Privacy Policy describes how KOTABORNEO.MY ("we", "us", "our") collects, uses, stores, and protects information in connection with the operation of our Minecraft server and in-game store.

We are committed to collecting only the minimum information necessary to operate our services.

1. Information We Collect

1.1 In-Game Information

We collect and process the following information:

  • Minecraft in-game username

This information is used for:

  • Player identification
  • Server administration
  • Processing and delivering in-game purchases
  • Internal record-keeping
  • Internal data analysis and marketing analysis (such as purchase trends and item popularity)

We do not collect personal information such as:

  • Email address
  • Phone number
  • Discord username
  • Physical address
  • Date of birth

1.2 IP Address

  • We do not collect or store IP addresses of regular players.
  • IP addresses are collected and stored only for players who are banned, strictly for the purpose of enforcing IP-based bans.
  • Stored IP addresses are not used for tracking, analytics, or marketing purposes.

1.3 Payment Information

Payments made through our in-game store are processed by third-party payment providers or banks.

We do not collect or store:

  • Credit card numbers
  • Banking credentials
  • Payment account passwords

Information visible to us may include:

  • Payer name as displayed on bank transaction records
  • Transaction amount and reference details

This information is used solely for:

  • Payment verification
  • Accounting and record-keeping
  • Fraud prevention

Payment information is retained in accordance with the policies of the relevant payment provider or financial institution.

2. Use of Information

The information we collect is used for the following purposes:

  • Operating and maintaining the Minecraft server
  • Providing purchased in-game items and services
  • Enforcing server rules and disciplinary actions
  • Maintaining internal operational records
  • Conducting internal analytics and business planning

We do not sell, rent, or trade player information to third parties.

3. Disclosure of Information

We may disclose information only when:

  • Required to comply with applicable laws or legal processes
  • Necessary to process payments through third-party payment providers

We do not share player information with advertisers, data brokers, or unrelated third parties.

4. Data Retention

  • Minecraft usernames and purchase records are retained as long as necessary for operational and analytical purposes.
  • IP addresses are retained only for banned players and only for the duration required to enforce bans.
  • Payment records are retained by banks or payment processors according to their respective retention policies.

5. Data Security

We take reasonable administrative and technical measures to safeguard stored information against unauthorized access, misuse, loss, or alteration.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our services are intended for general audiences. We do not knowingly collect personal information beyond what is outlined in this Privacy Policy from minors.

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted publicly. Continued use of our services after changes are made constitutes acceptance of the revised policy.

8. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us through our official server communication channels.

← BACK TO HOME